When There Are No Clear Answers, This Is How Leaders Decide
Issue #15 | January 2026
Hello Reader,
At the CEO’s table, the hardest decisions are rarely between right and wrong. They’re between two incomplete truths made with limited data, limited time, and very real consequences.
Meet Sanjay, CEO of a fast-growing consumer products company.
For years, decisions were easy. Data was clear. Markets were stable. Patterns repeated themselves.
But lately, things had changed.
Customer behavior was shifting. Input costs were volatile. Competitors were experimenting faster than ever.
Every major decision now came with discomfort.
Sanjay’s flaw wasn’t lack of intelligence or experience. It was something more subtle: he was waiting for certainty that no longer existed.
When every answer needs one more data point, leadership slows down.
During a conversation with a seasoned board member, Sanjay heard something that shifted his perspective:
“Clarity is not the input to decision-making anymore. It’s the outcome.”
That line landed hard.
Sanjay realised something critical: At the leadership level, waiting for certainty is itself a decisionand often the wrong one.
The role of a CEO isn’t to eliminate uncertainty. It’s to move responsibly through it.
Sanjay changed how he made decisions.
Instead of asking, “Do we have enough data?” He started asking:
What do we know for sure?
What assumptions are we making?
What’s reversible vs irreversible?
What’s the cost of waiting vs moving?
He began making directionally right decisions, faster. Some worked. Some didn’t.
But something powerful happened:
Teams moved with confidence again.
Execution speed improved.
Learning cycles shortened.
Sanjay wasn’t pretending to be certain anymore. He was leading with judgment, courage, and clarity of intent.
🧩 The Solution: The CEO Decision Lens
A simple framework for decision-making under uncertainty
Message: Leadership isn’t about having all the answers. It’s about making the best possible call when answers don’t exist yet.
In uncertain times, decisiveness becomes a competitive advantage.
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