
Issue #18 | February 2026 Hello Reader, When a business depends on people behaving well, it will eventually disappoint.Mature organizations don’t rely on goodwill.They run on clarity, accountability, and governance. Meet Rakesh, Managing Director of a 400+ employee organization. The business was profitable.The leadership team was experienced.Yet, every major issue somehow landed on Rakesh’s table. Decisions moved slowly.Accountability conversations were awkward.And when things went wrong, the…




