Picking up from the previous blog, we’re going to talk about the structure of an ideal customer journey. But what is a customer journey? A diagram or a mind map depicts the
As a business coach, the first step I take in order to understand my prospects’ business, is to analyze how their customer journey is mapped. A customer faces a problem, they look
In our previous blog, we talked about the challenges we face when receiving or presenting with feedback, and how to overcome them. Now, what’s the next step? What do we do with
When was the last time a teacher took feedback from their students, about their methods of teaching? When did they last ask them about the things that THEY need to improve, to
Alignment can have different meanings in different places and situations. What does Alignment mean in business? What does Alignment actually mean, though? Alignment, as per Oxford Languages, refers to the following: But
Popular culture remarks business as being your own boss. While that is true to some extent, business owners often see themselves involved in multiple roles at the same time. And while they
Any business providing different products or services works to make its customers happy. Happy with better price, better customer service, and better product. Achieving this, you successfully retain that customer, with them
In every business cycle, the cycle has multiple stakeholders in any business. It’s the business owner, team, customers, and business. It all begins to move in the right direction when the business
When running a business, one may feel they need more time to complete certain tasks, the people they work with are not competent enough, or they simply need more money to scale
If you’re failing to plan, you are planning to fail. As soon as you fail to make a step-by-step layout, the distance between your goals and the destination you end up reaching
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